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WoodRiver Energy Privacy Policy

Who we are

Protecting your private information is our priority.  This Statement of Privacy applies to www.woodriverenergy.com and WoodRiver Energy, LLC and governs data collection and usage.  For the purposes of this Privacy Policy, unless otherwise noted, all references to WoodRiver Energy, LLC include “WoodRiver”, “we”, “us”, “our”. By using the WoodRiver website, you consent to the data practices described in this Statement.  

Collection of Your Personal Information

In order to better provide you with products and services offered on our Site, WoodRiver may collect personally identifiable information, such as your:  

First and last name  

Mailing address

Email address  

Phone number  

Employer  

Job title  

If you purchase WoodRiver’s products and services, we collect billing and credit card information.  This information is used to complete the purchase transaction.  

WoodRiver may also collect anonymous demographic information, which is not unique to you, such as your:  

Age

Gender

Location  

We do not collect any personal information about you unless you voluntarily provide it to us.  However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site.  These may include: (a) submitting contact information on our website (b) sending us an email message (c) signing up from selected third parties (d) submitting your credit card or other payment information when purchasing products and services on our Site.  We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us.  We also may gather additional personal and non-personal information in the future.  

Use of Your Personal Information

WoodRiver collects and uses your personal information to operate its website and deliver the services you have requested.

WoodRiver may also use your personally identifiable information to inform you of other products or services available from WoodRiver and its affiliates.  

Sharing Information with Third Parties

WoodRiver does not sell, rent, or lease its customer lists to third parties.  

WoodRiver may share data with trusted partners to help perform statistical analysis, send you email or post mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to WoodRiver and they are required to maintain the confidentiality of your information.  

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on WoodRiver or the Site; (2) protect and defend the rights or property of WoodRiver; and/or (3) act under exigent circumstances to protect the personal safety of users of WoodRiver, or the public.  

Tracking User Behavior

WoodRiver may keep track of the websites and pages our users visit within WoodRiver, in order to determine what WoodRiver services are the most popular.  This data is used to deliver customized content and advertising within WoodRiver to customers whose behavior indicates that they are interested in a particular subject area.  

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by WoodRiver.  This information can include: your IP address, browser type, domain names, access times, and referring website addresses.  This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the WoodRiver website.  

Use of Cookies

The WoodRiver website may use “cookies” to help you personalize your online experience.  A cookie is a text file that is placed on your hard drive by a web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you and can only be read by the web server in the domain that issued the cookie to you.  

One of the primary purposes of cookies is to provide a convenience feature to save you time.  The purpose of a cookie is to tell the web server that you have returned to a specific page.  For example, if you personalize WoodRiver pages, or register with WoodRiver site or services, a cookie helps WoodRiver to recall your specific information on subsequent visits.  This simplifies the process of recording your personal information such as billing, address, shipping addresses, and so on. When you return to the same WoodRiver website, the information you previously provided can be retrieved so you can easily use the WoodRiver features you customized.  

You have the ability to accept or decline cookies.  Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the WoodRiver services or websites you visit.  

Links

This website contains links to other sites.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.  

Security of Your Personal Information

WoodRiver secures your personal information from unauthorized access, use, or disclosure.  WoodRiver uses the following methods for this purpose:  

SSL Protocol  

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.  

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.  Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, you acknowledge that: (1) there are security and privacy limitations inherent to the Internet which are beyond our control; and (2) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.  

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and

Direct any service providers to delete your personal information from their records

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity  
  • Debug to identify and repair errors that impair existing intended functionality
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law
  • Comply with the California Electronic Communications Privacy Act
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
  • Comply with an existing legal obligation  
  • Otherwise, use your personal information internally, in a lawful manner that is compatible with the context in which you provided information  

Children Under Thirteen

WoodRiver does not knowingly collect personally identifiable information from children under the age of thirteen.  If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  

Email Communications

From time to time, WoodRiver may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys and/or other general communication.  In order to improve our services, we may receive a notification when you open an email from WoodRiver or click on a link therein.  

If you would like to stop receiving marketing or promotional communications via email from WoodRiver, you may opt-out of such communication by clicking here.  

Changes to this Statement

WoodRiver reserves the right to change this Privacy Policy from time to time.  We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any privacy to this page.  Your continued use of the Site and/or Service available through this Site after such modifications will constitute your (1) acknowledgement of the modified Privacy Policy; and (2) agreement to abide and be bound by that Policy.  

Contact Information

WoodRiver welcomes your questions regarding this Statement of Privacy.  If you believe that WoodRiver has now adhered to this Statement, please contact WoodRiver at  

WoodRiver Energy LLC

633 17th St Suite 1410  

Denver, CO 80202  


Email Address:  

Sales@woodriverenergy.com  

Telephone Number:  

888-510-9315

Effective as of January 1, 2021  

© Copyright 2024 WoodRiver Energy, LLC.